Privacy Policy

At AMDS, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your information when you engage with our mobile mechanic services, website, or contact us directly.

Privacy Policy

1. What Information We Collect

We may collect the following types of personal information:

Identity & Contact Details: Full name, address, phone number, and email address
Vehicle Information: Make, model, year, registration details, and service history
Location Data: Address or GPS coordinates for mobile service visits
Payment Details: Billing address and limited payment information (we do not store credit card numbers)
Website Usage Data: IP address, browser type, pages visited, and other analytics

2. How We Collect Information

We collect personal information through:

Online bookings or contact forms
Phone or email communication
On-site service visits
Cookies and analytics when you use our website

We only collect personal information that is reasonably necessary for our business activities.

3. Why We Collect Your Information

We use your information to:

Provide mobile mechanic services and roadside assistance
Schedule appointments and send service updates
Process payments and issue invoices or receipts
Respond to your enquiries and provide customer support
Comply with legal or regulatory obligations
Improve our services and website functionality

4. Disclosure of Personal Information

We may disclose your information to:

Trusted third-party service providers (e.g. booking platforms, payment processors)
Professional advisors (e.g. accountants or legal representatives)
Government authorities where required by law

We will never sell or rent your personal information.

5. Access and Correction

You have the right to access the personal information we hold about you and request corrections if the information is inaccurate, out of date, or incomplete.

To make a request, please contact us using the details below. We may require identity verification before fulfilling your request.

6. Website Cookies & Third-Party Tools

Our website may use cookies and third-party tools (e.g. Google Analytics) to enhance your browsing experience and collect anonymous usage data. You can disable cookies in your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Automotive Mobile Diagnostics Services
Phone: 0420999848
Email: enquiryamds@gmail.com